Frequently Asked Questions
All your questions answered in one place at 88be
Deposits, withdrawals, bonuses, verification, or playing on mobile — find clear and straightforward answers to the most common questions about using 88be on this page.
Whether you are new to 88be or a returning player, all kinds of questions can come to mind. We have covered everything in detail here — how to deposit or withdraw, bonus rules, the verification process, and how to play without interruption on mobile. A total of 23 questions and answers are organised into five categories so you can find what you are looking for easily. If you cannot find the answer to your question, you can reach us via our 24/7 live chat or email.
Frequently Asked Questions
Click on the categories below to find the answer to your question.
Playing on Mobile
No need to panic if your connection drops. 88be's servers save the latest state of your game. Once you reconnect, you can pick up right where you left off. There is no risk of losing any bets or balance, though getting your internet back quickly will make the experience smoother.
88be works smoothly on smartphones and tablets running both Android and iOS. You can also play on Windows and macOS using any modern browser (Chrome, Firefox, Safari, Edge). No separate app installation is needed; you get the full site experience straight from your browser.
Yes. 88be is built with a mobile-first design, so you can easily use login, deposit, withdrawal, live games, and slots — all from a mobile browser. You get the same content and games as on desktop; only the layout adjusts to fit your screen.
On Android Chrome: tap the three-dot menu in the top right corner of the browser, then select "Add to Home screen". On iPhone Safari: tap the share button at the bottom and select "Add to Home Screen". After that, you can open 88be directly from an icon on your home screen, just like an app.
Verification & Documents
Absolutely. 88be uses SSL encryption to keep all data secure. Any documents you send are not shared with third parties. They are used solely for account verification purposes and are stored in accordance with our privacy policy.
Verification is typically requested at the time of your first withdrawal or once a certain transaction volume is reached on your account. This process is necessary to ensure fair play and a safe environment. You will be notified via a notification on your profile or by email.
A Bangladeshi National ID card (NID), passport, or driving licence — any one government-issued identity document is accepted. In some cases, a utility bill or bank statement may also be requested as proof of current address. The support team will let you know the exact list of required documents.
Verification is not required upfront for general gameplay, but it must be completed before you can make a withdrawal. Verification is a standard security process — it keeps your account safe and prevents unauthorised use.
If rejected, first read the reason given in the email or notification carefully. This usually happens when a document image is unclear or expired. Take a clear photo and resubmit. If the issue persists, email [email protected] or contact us via live chat — our team will assist you promptly.
Withdrawals
"Pending" means your request has been successfully submitted and our team is reviewing it. This is a normal step in the process. Once the review is complete, it will be approved and the funds will reach your wallet. This process is usually completed within 1 hour.
Withdrawals at 88be are generally completed within 1 hour. This applies to any method — bKash, Nagad, or Rocket. If there is a delay for any reason, contact us via live chat and our support team will look into it right away.
The minimum withdrawal amount at 88be is ৳800. If you have this amount or more in your balance, you can request a withdrawal at any time. bKash, Nagad, or Rocket can be used as the withdrawal method.
Yes, withdrawals are available 24 hours a day, 7 days a week. There are no extra restrictions on weekends or at night. Our support team is also active 24/7, so immediate help is available whenever you need it.
Yes, for security reasons withdrawals can only be made to a bKash, Nagad, or Rocket number registered in your own name. Sending funds to someone else's wallet is not possible. This protects your account from unauthorised transactions.
Bonuses & Offers
Slots, fishing games, card games, and crash games generally count towards wagering. Some games may count partially or not at all. Read the terms and conditions before claiming a bonus, or ask support — they will clearly explain how much each game contributes.
Yes, cancelling a bonus is possible, but conditions apply. If you cancel a bonus, any winnings earned from that bonus will be forfeited and only your original deposit will remain. Contact live chat for details — the support team will help you make the right decision.
Yes, every bonus has a set expiry period. If the wagering requirement is not met within the specified time, the bonus is automatically cancelled. Check the expiry information in the terms and conditions before claiming a bonus so you can meet the requirement on time.
The welcome bonus is added automatically on your first deposit. For example, if you deposit ৳1,000, you receive a 120% bonus of ৳1,200 — bringing your total balance to ৳2,200. Wagering applies only on the bonus amount, not on the deposit plus bonus. For that ৳1,200 bonus, a 10x wagering requirement means you need to place a total of ৳12,000 in bets before withdrawing the bonus winnings.
No. The welcome bonus is applicable only once per player. If multiple accounts belonging to the same person are identified, all accounts and bonuses may be cancelled. This policy is strictly followed to ensure fair play.
How to Deposit
Log in to your account and go to the "Wallet" or deposit section. Select bKash as the payment method and enter the amount. Send money to the bKash number displayed and enter the transaction ID on the site. The minimum deposit amount is ৳500. Once the transaction is successful, your balance will be updated quickly.
Yes, Nagad can be used just as conveniently. Select Nagad in the deposit section, enter the amount, and send money to the Nagad number provided. Once the transaction ID is verified, the balance will be credited to your account. Deposits can be made from a minimum of ৳500.
88be currently supports three mobile wallets — bKash, Nagad, and Rocket (Dutch-Bangla Bank's mobile wallet). All three methods allow deposits from a minimum of ৳500 and withdrawals from a minimum of ৳800. The most popular and accessible payment methods in Bangladesh are all available here.
First, check that the transaction ID was entered correctly on the site. The balance usually updates within a few minutes. If the issue persists, contact us via live chat with the transaction ID and a screenshot, or email [email protected] — the team will resolve it quickly.
Yes, Rocket is fully supported. Rocket is Dutch-Bangla Bank's mobile wallet service and can be used just like bKash and Nagad. Simply select Rocket during deposit or withdrawal and follow the same process.
Have a question? We are always here
If you could not find the answer to your question here, contact us directly. The 88be support team is available 24 hours a day, 7 days a week in both Bengali and English.
Live Chat — 24/7