Your information's security is our priority
This privacy policy provides a complete description of how your personal information is collected, used, and kept secure on the 88be platform.
Introduction & Scope
88be is a safe and reliable online betting and casino platform for players in Bangladesh. When you visit the 88be website, create an account, use our services, or contact us, you share certain information with us. This privacy policy explains what that information is, why it is collected, how it is used, and how well we keep it secure.
This policy applies to all 88be services, web pages, and applications. By using our services, you are considered to have accepted the terms described in this privacy policy. Before reading this policy, please also review our terms and conditions.
Important: This privacy policy commits to keeping all your information secure through SSL encryption technology. We do not sell your personal information to any third party.
When does this policy change?
88be reserves the right to update this privacy policy when necessary. If any significant changes are made, we will post a notice on the website. Visit this page regularly to stay informed. Continuing to use the service after changes means you accept the new policy.
What information do we collect?
88be collects your information in various ways. Details are provided below:
2.1 Information you provide directly
When you create an account on 88be or contact us, you provide the following information directly:
- Full name and date of birth
- Email address and mobile number
- National ID or passport details (for identity verification)
- Payment-related information — bKash, Nagad, or Rocket account numbers
- Username and password
- Content of communications via live chat or email
2.2 Automatically collected information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser version and operating system
- Page visit time and session duration
- Click patterns and navigation history
- Data collected through cookies and similar tracking technologies
- Betting history and gaming activity
2.3 Information received from third parties
In certain circumstances we may also receive information from trusted third parties, such as identity verification providers or payment processing partners. In these cases, only the necessary information is used.
Collected to verify name, age, and national identity.
For secure transactions via bKash, Nagad, and Rocket.
For platform improvement and a personalized experience.
How is your information used?
88be uses the collected information for the following purposes:
3.1 Account management and service delivery
We use your information to create, manage, and secure your account. This information is needed for identity verification, age confirmation (for individuals aged 21 and above only), and account recovery.
3.2 Financial transaction processing
Financial information is used to complete deposit and withdrawal processes via bKash, Nagad, and Rocket. Every transaction is secured through SSL encryption.
3.3 Customer support
When you contact us via 24/7 live chat or email, we need to view your account and transaction information to resolve issues quickly. This helps us provide you with better service.
3.4 Ensuring responsible gaming
We monitor your gaming activity to ensure responsible gaming. If any unusual or problematic patterns appear, we may take steps to offer you support.
3.5 Platform improvement and personalization
By analyzing your usage patterns, we further improve the platform experience. This includes game recommendations, bonus offers, and interface improvements.
3.6 Fraud prevention and security
Information is used to prevent account fraud, money laundering, and other illegal activities. Ensuring security is important in the interest of both us and you.
88be never sells your personal information to third parties or shares it for commercial purposes without permission.
Cookies & Tracking Technology
The 88be website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.
4.1 Types of cookies
- Essential cookies: Absolutely necessary for the service to operate. Used to maintain login sessions, ensure security, and keep core functionality running. These cannot be disabled.
- Functionality cookies: Help remember your preferences, such as language settings or display preferences.
- Analytics cookies: Collect platform usage statistics, which help us improve our service. This information remains completely anonymous.
4.2 Cookie controls
You can delete cookies or stop accepting new cookies at any time from your browser settings. However, please note that disabling essential cookies may prevent many platform features from working.
A cookie consent notice is shown when you first visit our site. Continuing to use the service means you consent to the cookie policy.
Data Sharing & Disclosure
88be may share your information with third parties only in very limited circumstances and under strict rules.
5.1 Service providers
Information may be shared with trusted service providers who assist in operating our services. These include payment processors (bKash, Nagad, Rocket), identity verification agencies, and technology support providers. These organizations may only use the information for specified purposes and we have privacy agreements in place with them.
5.2 Legal obligations
We may be required to disclose information for legal purposes or in response to a valid request from a government authority. In such cases, we will provide only the information that was requested.
5.3 Business transfers
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, the new entity will also be required to follow this privacy policy.
5.4 Sale of data prohibited
88be does not under any circumstances sell, rent, or distribute your personal information without permission. This commitment is absolute.
If any person or organization asks for your personal information using the 88be name, contact [email protected] immediately.
Data Security Practices
88be follows industry-standard technology and practices to ensure the security of your information.
6.1 Encryption technology
Our platform uses SSL (Secure Socket Layer) encryption, which keeps communication between your browser and our servers completely secure. Sensitive information such as passwords and payment data is stored using strong encryption.
6.2 Access control
Only authorized staff can access user information, and only for specific tasks. Every access is logged and regularly audited.
6.3 Security monitoring
Our security team monitors the platform 24/7. Immediate action is taken when suspicious activity is detected.
6.4 Response to security breaches
If a data breach occurs, 88be will act quickly and notify affected users as soon as possible. We will identify the cause of the issue and take steps to prevent it from happening again.
All transactions are secured with SSL encryption.
Passwords are stored in encrypted form.
Only authorized staff can view information.
Regular security audits and monitoring.
Data Retention Period
88be retains your information only for as long as necessary.
7.1 Active accounts
While your account is active, we retain all your relevant information. This includes identity information, transaction history, and records of gaming activity.
7.2 After account closure
Even after an account is closed, information necessary to meet legal obligations, resolve disputes, and enforce our terms is retained for a specified period. Once that period has passed, the information is securely deleted.
7.3 Financial records
Records of financial transactions are retained for an extended period as required by law. This information is used solely for legal or regulatory purposes.
Your Rights
You have several important rights over your personal information. 88be respects these rights and helps you exercise them.
8.1 Right to access information
You may request to know what information we have collected about you. We will respond to your request as quickly as possible.
8.2 Right to correct information
If any of your information is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or by contacting our support team.
8.3 Request to delete information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or dispute resolution.
8.4 Objection to data processing
In certain cases, you may object to the processing of your data — particularly when it is being used for direct marketing purposes.
8.5 Data Portability
You may request to receive your data in a structured, commonly usable format.
To exercise any of the rights above, email [email protected]. Our team will provide you with full assistance.
Protection of Minors
88be's services are intended for users aged 21 and above only. We do not knowingly collect any information from minors.
If we become aware that a minor is using our platform or has provided information, that account will be immediately closed and the relevant data will be deleted. If a parent or guardian suspects their child is using our platform, please contact [email protected] without delay.
Age is verified at the time of registration. Accounts for users under 21 are not approved. To learn more about responsible gaming, please visit our Responsible Gaming page.
Third-Party Links and External Services
The 88be platform may sometimes reference third-party services. Please note that this privacy policy applies only to 88be's own services.
Third-party services such as the payment gateways of bKash, Nagad, or Rocket are governed by their own privacy policies. It is your responsibility to read the relevant policies of those providers before using their services.
Data Policies of Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — are independent entities. Any data collected through their software is governed by their own policies.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints regarding this privacy policy, please get in touch with us.
Have a question about the protection of your data?
Our 24/7 support team is always ready to assist you in both Bengali and English.
Live Chat: You can get support by logging in here directly.
Email: [email protected]
Complaint Process
If you have a complaint regarding your data, please follow the steps below:
- First, send an email to [email protected] with full details.
- Our team will review the complaint and get back to you.
- If the issue is not resolved, please write to us again with additional information.
- We are committed to resolving every complaint with the utmost sincerity.
Further Information on Our Policies
Alongside this privacy policy, please also review our other policies:
- Terms & Conditions — Terms of service and rules of use
- Responsible Gaming — Guidelines for safe and responsible gaming
- About Us — The identity and mission of 88be
- FAQ — Common questions and answers
This privacy policy was last updated in January 2026. 88be reserves the right to amend this policy at any time, and any changes will be published on this page.